“RSM have been instrumental in supporting our global risk management efforts, developing our business continuity management system and operationalizing this through a first rate online and certified instructor-led training programs.“
Program Management Services
Risk and Strategic Management, Corp. (RSM) provides world-class program management services to organizations operating domestically and internationally. Our team works alongside our clients at every stage of a program to help shape and then implement an integrated and coherent approach to program management. This applies during the inception phase where our advisory team provides solutions and strategies that manage risk through field-tested, proportionate approaches that maximize resource utilization, engage with the right stakeholders, identify external support, reduce and control costs, and ensure regulatory compliance… through to start up, implementation and eventual demobilization.
The RSM Approach
RSM is able to fully staff large teams for extended periods of time, or we can provide single individuals for defined short term tasks to handle multiple functions, including risk evaluations, safety, security, operations, logistics, liaison, administration, audits, assessments, interpreter, procurements and training. Often our managers are able to combine multiple roles within a single position to enhance service support, while concurrently reducing costs.
RSM requires our program managers to have not only extensive and directly relevant experience and qualifications, but also undergo an intensive on-boarding program which includes extensive training, briefings and instructions. We ‘upskill’ our team and ensure they have the tools and support necessary to produce effective and timely results for our clients. This includes access to an extensive list of online training programs, a deep library of policies, plans, procedures and training resources, and a defined Quality Assurance Manager overseeing all activities and deliverables.
Program Management Deliverables
RSM can manage client engaged subcontractors, or we also have over 400 global partners in over 120 countries and so we are able to identify external support, vet and conduct due diligence checks, validate services against costs, engage with appropriate resources, and then manage these to ensure that professional standards are in place which meets (and exceeds) the organization’s needs, including for administrators, translators, liaison officers, drivers, guards, cooks, cleaners, close protection officers and other support services. RSM often acts as a fusion point for services, ensuring our clients have the support and resources they need to be effective through turn-key solutions.
Our management controls of in-country resources are robust and comprehensive – and are based on extensive experience working within the international service provider community. We understand that approaches, knowledge, skills, equipment, administrative and financial processes and training varies considerably, and so we upskill our partners and ensure that their organic capabilities are enhanced, and that activities, whether operational, administrative, training or financial, are appropriately monitored at all times.
We recognize that in some cases financial constraints will make it difficult for organizations to deploy large management teams, or short term advisors. Our recruitment pool includes individuals able to not only draft policies, plans and protocols, but also take on roles such as for trainers, the management of vehicle fleets, local liaison, facilities management, contracts and procurement management, overseeing shipping and asset management.
“RSM exceeded expectations in conducting a detailed ISO 22301 compliance audit and then designing and developing a comprehensive BCMS with supportive leadership and online training for our headquarters team and plants.“
“RSM has worked with us from inception through to win, implementation and expansions in South Sudan, providing program management, policies and plans, online and instructor-led training, advisory support, operational services and crisis management support with great effect.“
RSM were a core part of our team in designing and implementing a dynamic and complex solution for a high profile and critical US government program. They developed our resiliency policies and plans, provided instructor-led and online training, embedded programmatic management and provided a full turn-key solution for logistics, security, administration, fleet management, life support and crisis management services.
“RSM has supported our team in designing a very detailed Security Management System, multiple highly engaging and impressive online training programs, as well as fast and effective operational support services. Their team is engaged, responsive and forward learning, providing excellent and personalized services. RSM also designed first rate online training programs for several hundred thousand staff operating in multiple countries – with considerable buy in and success.“
“RSM has been a great resource to our team and our members, providing excellent support to the dynamic global challenges we face. Their leadership team has been highly engaged, providing personal attention to our needs. The obvious interest RSM has demonstrated in the wellbeing and success of our team and members, their ability to quickly offer effective solutions, and design and implement policies, plans and training has been pivotal to the success of our risk management approach.“
“RSM has been instrumental in assisting our team design and operationalize a global business resiliency platform, including policy, plan and protocol design, instructor led-training program development, as well as over 30 highly engaging online training programs – in multiple languages.“
“RSM provides superb risk management and operational support services for our team operating in medium and high risk environments. They are flexible, responsive and always seeking to exceed expectations. They provide a 360 solution, ensuring our teams can operate in a safe, secure, confident and productive manner.“