“RSM have been instrumental in supporting our global risk management efforts, developing our business continuity management system and operationalizing this through a first rate online and certified instructor-led training programs.“
Organizational Crisis Management
Risk and Strategic Management, Corp. (RSM) has dedicated, highly professional and experienced crisis advisors who can support headquarter leadership teams in resolving complex crisis issues, or who can deploy within hours to disaster struck regions taking leadership, expertise, experience, money and supplies into highly challenged and volatile situations.
The RSM Approach
Our solutions are holistic and take into account the myriad of cascading implications a crisis situation can have upon organizations, whether from direct or indirect threats. Our advisors can guide, manage and interact with other specialist resources to ensure a joined-up solution.
RSM draws upon our deep library of policies, plans and procedures to support effective and thought led leadership decision making; while also leveraging our comprehensive range of online training which supports critical decision making at both the headquarters and field levels. RSM draws on practical experiences in directly managing complex and unique crisis situations, our experiences in designing and developing policies, plans and protocols to prepare for, respond to and manage, and transition from crisis situations, as well as our expertise in training leaders at the headquarters and field levels.
Crisis Management Deliverables
Our advisors can act as the communications and decision making bridge between the field and headquarters, creating solutions and implementing response measures at the point of crisis to protect people, assets, facilities, operations, the reputation and the wider interests of the organization, whether from a human-made or natural crisis event.
Our experts have experience in managing highly sensitive and emotive incidents, and have the maturity and discretion to ensure crisis management responses are appropriate, nuanced and above all confidential.
Our teams have deployed to support government, development organisations and commercial businesses, both domestically and abroad for human-made, natural and organizational emergencies. We can respond to a wide range of crisis situations, including earthquakes, floods, riots, murders, intimidation and death threats, severe weather events, fraud and corruption, investigations, kidnap and ransom, hostage taking, hostile media attention, and arrests and detentions.
“RSM exceeded expectations in conducting a detailed ISO 22301 compliance audit and then designing and developing a comprehensive BCMS with supportive leadership and online training for our headquarters team and plants.“
“RSM has worked with us from inception through to win, implementation and expansions in South Sudan, providing program management, policies and plans, online and instructor-led training, advisory support, operational services and crisis management support with great effect.“
RSM were a core part of our team in designing and implementing a dynamic and complex solution for a high profile and critical US government program. They developed our resiliency policies and plans, provided instructor-led and online training, embedded programmatic management and provided a full turn-key solution for logistics, security, administration, fleet management, life support and crisis management services.
“RSM has supported our team in designing a very detailed Security Management System, multiple highly engaging and impressive online training programs, as well as fast and effective operational support services. Their team is engaged, responsive and forward learning, providing excellent and personalized services. RSM also designed first rate online training programs for several hundred thousand staff operating in multiple countries – with considerable buy in and success.“
“RSM has been a great resource to our team and our members, providing excellent support to the dynamic global challenges we face. Their leadership team has been highly engaged, providing personal attention to our needs. The obvious interest RSM has demonstrated in the wellbeing and success of our team and members, their ability to quickly offer effective solutions, and design and implement policies, plans and training has been pivotal to the success of our risk management approach.“
“RSM has been instrumental in assisting our team design and operationalize a global business resiliency platform, including policy, plan and protocol design, instructor led-training program development, as well as over 30 highly engaging online training programs – in multiple languages.“
“RSM provides superb risk management and operational support services for our team operating in medium and high risk environments. They are flexible, responsive and always seeking to exceed expectations. They provide a 360 solution, ensuring our teams can operate in a safe, secure, confident and productive manner.“