“RSM have been instrumental in supporting our global risk management efforts, developing our business continuity management system and operationalizing this through a first rate online and certified instructor-led training programs.“
BCM for Improved Organizational Resilience
ISO 22301 is the international standard setting out the requirements of a fully integrated and coherent organizational approach to the design, development, implementation and maintenance of business continuity measures (the Business Continuity Management System – BCMS). BCMS’ are designed to create fundamental resilience, and enable an organization to recover quickly and efficiently from a disruptive incident.
RSM also ensures our policies, plans, protocols and training is aligned to the following ISO standards:
- ISO 31000: Risk management.
- ISO 22317: Business impact analysis.
- ISO 22301: Business continuity management.
- ISO 27001: Information security management (and 27031 for ICT business continuity).
- ISO 22320: Emergency management.
- ISO 34001: Security and resiliency.
- ISO 22316: Organizational resiliency.
- ISO 18788: Management systems for private security operations.
Risk & Strategic Management, Corp. (RSM) is a world leader in designing policies, plans and procedures, whether these document the strategic BCMS that defines the organizational approach to managing risks to business continuity, or are designed for application at the operational level for a facility, activity or field requirements. Our ability to understand an organization’s unique needs and quickly place this into a meaningful context is built upon supporting hundreds of complex and dispersed organizations globally – across a wide range of industries and sectors.
The RSM Approach
RSM combines our Certified ISO 22301 Lead Auditor knowledge and skills with sophisticated policy development skills to quickly and effectively build robust and effective management structures, documents, processes and associated training materials. We draw upon world experts, published authors, academics and advisors with direct experience in preparing for, and responding to, complex crisis and disaster issues, domestically and abroad.
RSM designs and develops the policies, plans and protocols that formalizes, activates and documents the BCMS. Our team assists organizations with establishing the management structures and internal champions needed to own and implement business resiliency measures, as well as designing the awareness and competency programs needed to ensure the BCMS is capable of being implemented on an on-going basis – ranging from training and exercising that may be mandated by external regulatory bodies and standards, through to elective or just in time awareness and competency programs.
To ensure the BCMS stays relevant, RSM will also build the monitoring and performance management approach, and develop the resourcing rationale, based on prioritization of risks to business continuity.
RSM are expert in developing the specific guidance and documented plans and procedures that will govern organizational preparedness and response to a wide range of critical incidents or crisis events, ranging from cross-cutting themes such as stakeholder management and engagement, crisis communications and media management, and an organization’s approach to handling mass casualty events, through to subject-specific plans ranging from ICT disaster recovery, active shooter and armed aggressor attacks, supply chain disruption, kidnap and ransom, and a host of specialized subject areas driven by the organization’s context. Examples of these include environmental spills and releases, confined space and high angle rescue, to death threats and intimidation.
Facility and Program Resiliency, operationalized through capacity Building Programs
We also build business continuity plans for an organization’s facilities and programs, addressing the need to build resilience and empower business continuity champions at the local level, in a way that integrates coherently with the strategic-level BCMS and organizational policy and plans.
We take organizations from the risk assessment and gap analysis stage, through to designing management structures, documents, processes, the identification, preparation and qualification of the BCMS champions (including ILM Level 6 qualifications), to creating both instructor-led and interactive, highly engaging online supportive training and testing.
“RSM exceeded expectations in conducting a detailed ISO 22301 compliance audit and then designing and developing a comprehensive BCMS with supportive leadership and online training for our headquarters team and plants.“
“RSM has worked with us from inception through to win, implementation and expansions in South Sudan, providing program management, policies and plans, online and instructor-led training, advisory support, operational services and crisis management support with great effect.“
RSM were a core part of our team in designing and implementing a dynamic and complex solution for a high profile and critical US government program. They developed our resiliency policies and plans, provided instructor-led and online training, embedded programmatic management and provided a full turn-key solution for logistics, security, administration, fleet management, life support and crisis management services.
“RSM has supported our team in designing a very detailed Security Management System, multiple highly engaging and impressive online training programs, as well as fast and effective operational support services. Their team is engaged, responsive and forward learning, providing excellent and personalized services. RSM also designed first rate online training programs for several hundred thousand staff operating in multiple countries – with considerable buy in and success.“
“RSM has been a great resource to our team and our members, providing excellent support to the dynamic global challenges we face. Their leadership team has been highly engaged, providing personal attention to our needs. The obvious interest RSM has demonstrated in the wellbeing and success of our team and members, their ability to quickly offer effective solutions, and design and implement policies, plans and training has been pivotal to the success of our risk management approach.“
“RSM has been instrumental in assisting our team design and operationalize a global business resiliency platform, including policy, plan and protocol design, instructor led-training program development, as well as over 30 highly engaging online training programs – in multiple languages.“
“RSM provides superb risk management and operational support services for our team operating in medium and high risk environments. They are flexible, responsive and always seeking to exceed expectations. They provide a 360 solution, ensuring our teams can operate in a safe, secure, confident and productive manner.“